Frequently asked question (FAQ)
How does one get new user rewards?
Answer: After completing the above assigned tasks, please click on ‘Receive Your Rewards’. You will receive your new user rewards for futures trading shortly after our internal verification.
How do I know if I qualify as a New User?
Answer: This reward is given only to MEXC Users who registers after the ‘MEXC New User Rewards’ program is started and have completed all the assigned tasks above.
How do I use these new user rewards for futures trading?
Answer: Before receiving the rewards for futures trading, you must first open a futures account on MEXC. You can then use these rewards in your futures trades.
Why was my new user rewards forfeited?
Answer: Any remaining balance in the new user rewards will be forfeited on the 30th day from the date of issue, if unused.
Notes to the New User Rewards
1. The new user rewards will be paid to your futures account which can be accessed and viewed in ‘Futures Transaction’ -> ‘Futures Order’ -> ‘Capital Flow’.
2. The new user rewards can only be used for futures trade. The profits can be withdrawn but the rewards itself cannot be withdrawn.
3. The new user rewards can be used as deposit for futures trading, and can also be used to offset trading fees, losses and costs.
4. The new user rewards will be forfeited when any assets are transferred out of the futures account.
5. The new user rewards must be used within 30 days from the date of issue. Any remaining balance unused will be forfeited after 30 days. We draw your attention to the risk of liquidation that may occur if the new user rewards are forfeited.
MEXC Exchange reserves the right of final interpretation of the event and the right to amend the terms of the event.